INTRODUCTION

In the context of using its services, particularly those accessible through its website, mobile site, online store, and mobile applications, Fontbonne1874, as the data controller, may collect and process personal data about you.

We are committed to respecting the privacy rules of prospects and visitors to our website, mobile site, online store, and mobile applications. All personal data processing carried out within the accessible services complies with local data protection regulations, including the provisions of the amended “Informatique et Libertés” law of January 6, 1978, and the General Data Protection Regulation (EU Regulation 2016/679) or “GDPR.”

1 – OUR COMMITMENTS REGARDING PERSONAL DATA PROTECTION

Fontbonne1874 is committed to ensuring a high level of protection for the personal data of its customers, prospects, users of its website, mobile site, online store, and mobile applications, as well as any other individuals whose personal data it processes.

Fontbonne1874 undertakes to comply with the regulations applicable to all personal data processing it carries out:

• Your personal data is processed lawfully, fairly, and transparently.
• Your personal data is collected for specific, explicit, and legitimate purposes and is not further processed in a manner incompatible with these purposes.
• Your personal data is stored appropriately, is relevant, and is limited to what is necessary for the purposes for which it is processed.
• Your personal data is accurate, kept up to date, and all reasonable measures are taken to ensure that inaccurate data, considering the purposes for which it is processed, is erased or rectified promptly.

Fontbonne1874 implements appropriate technical and organizational measures to ensure a level of security adapted to the inherent risk of its processing operations, to meet regulatory requirements, and to protect the rights and data of the individuals concerned from the inception of processing operations.

Moreover, Fontbonne1874 contractually imposes the same level of personal data protection on its subcontractors (service providers, suppliers, etc.).

2 – WHAT PERSONAL DATA DO WE COLLECT ?

A – Depending on the purpose of collection

The personal data we collect varies depending on the purpose of collection and the service we provide to you.

Generally, we may directly collect the following categories of personal data:

a) Personal details, such as your name, first name, email address, postal address, and your telephone number(s). b) Identifiers used to access your online account, namely the username and password. This is necessary for creating a personal user account. c) Interactions with us, which may include details of conversations through chat or customer service. d) Demographic information, such as your age, gender, and lifestyle preferences (including your favorite products and your interest in them). e) Browsing history, such as visited pages, date of visit, location during the visit, or IP address. f) Payment information when a purchase or reservation is made on our sites, online stores, or applications. Generally, the invoice in your name, your billing address, and payment data such as your credit card or bank account.

We may also collect personal data indirectly when you share content on social networks, websites, stores, or applications related to our products and services, or when responding to our posts and promotional announcements on social networks.

B – Personal data concerning minors

Fontbonne1874 does not collect or process personal data about children under 18 years of age without prior consent from parents or legal guardians. If personal data about children is collected through our website, mobile site, online store, and mobile applications, parents or those with parental authority have the option to object by contacting us at the address provided at the bottom of this page.

3 – HOW ARE PERSONAL DATA COLLECTED ?

A – Means of collecting your data

In the course of our relationships, you may provide us with your personal data through various means, including our website, mobile site, online store, and mobile applications during your internet browsing, purchases, reservations, by filling out various collection forms, when subscribing to the newsletter, creating an account, submitting an application, posting comments on our social media pages, or contacting our establishment in any other way.

B – IP Address

The IP address is a series of numbers assigned automatically to your computer by your internet service provider each time you connect. With each request on the site, our servers record the trace of your visit. We collect IP addresses to analyze trends on the site. We do not transmit any information that allows us to identify you, meaning your session will be recorded but remain anonymous to us.

We may use your IP address in cooperation with your internet service provider to identify you in case we need to enforce the terms of use to protect our services, clients, or comply with applicable laws.

C – Cookies

To continuously improve the quality of services offered on our website, mobile site, online store, and mobile application and tailor them to your expectations, Fontbonne1874 may use “cookies,” text files used to identify your device when you connect to one of our services.

The placement of cookies or trackers on your device (computer, tablet, smartphone, etc.) allows Fontbonne1874 to collect information and personal data according to your device’s configuration.

Types of cookies used:

Essential cookies for site usage. They allow you to use the main features of the site, such as purchasing or booking services, for example. By disabling the use of cookies, you will no longer be able to benefit from these features. The retained information cannot be used for commercial purposes. Site performance cookies. Performance cookies allow us to optimize our website and detect any technical issues you may encounter. They enable us to collect information about how you use the site, including the number of visits per page, the number of error messages displayed, the time spent on a page, or the number of clicks on an area of the site. The retained information cannot be used for commercial purposes. Functionality cookies. These cookies allow the site to remember the choices you have made (such as your username, chosen language, or region) and provide more precise and personalized features. These cookies can also be used to remember user-initiated changes, such as text size or font. They may also be used to provide services you have requested, such as watching a video or leaving a comment on a blog. The information collected by these cookies can be anonymized and cannot track your browsing activity on other sites. By using our website, you agree to receive this type of cookies on your device. Marketing and advertising cookies. These cookies collect information about your internet browsing habits to offer you personalized advertisements that match your interests. They also help limit the number of times you see an advertisement and assist us in evaluating the effectiveness of our advertising campaigns. They are generally installed by advertising networks with the permission of the site operator. They store visits made to a site and share this information with other companies (such as advertisers). Targeted or advertising cookies are often linked to site features provided by the partner company. Information is collected and shared with third parties to offer audience targeting and optimization solutions for advertisers and publishers. No personal data is collected, and an individual cannot be identified through the collected data. Cookies from third-party websites and social networks. Our website contains links and/or content redirecting to other websites and social networks, and we do not know which cookies are used by them. For more information, please consult the information provided by these third-party sites and social networks about their own cookies. D – Privacy Respect

We are committed to protecting your privacy and adhere to the

two following principles:

• We do not associate any information allowing for your direct and personal identification with your cookies. Cookies do not provide any information about your address, date of birth, phone number, or any other information that could identify you.
• We do not provide any personal information to advertisers or third-party sites displaying our ads based on your interests.

If your computer or mobile is used by multiple people or has multiple browsers, the displayed content to other users may correspond to your preferences. If desired, you can adjust your browser settings.

For more information on how cookies work and targeted advertising, you can visit the CNIL website: https://www.cnil.fr/fr/cookies-les-outils-pour-les-maitriser.

E – Links to Third-Party Sites

Our website, mobile site, online store, and mobile applications may contain links redirecting to third-party websites.

We disclaim any responsibility for the collection, use, management, sharing, or disclosure of data and information by these third parties.

The communication of information on third-party sites is governed by the privacy policy and terms of use of those sites. We recommend reading the privacy policies of these websites before submitting any personal information.

4 – WHAT IS THE PURPOSE OF THE DATA THAT MAY BE COLLECTED ?

Your data is primarily used for reservation and purchase purposes (provision of services, specific services, and products), prospecting, loyalty, animation, commercial information, satisfaction surveys, organization of contests, new services and products aimed at improving your customer experience within our establishment, statistical studies, recruitment, after-sales service, and processing your requests and/or complaints. Besides cases where your consent has been obtained (especially to provide you with personalized offers), the processing of your data for the aforementioned purposes is notably necessary:

• To ensure the execution of the service contract;
• To comply with a legal obligation;
• For the legitimate interests pursued by our establishment (such as developing new services and offers, improving customer service, etc.).

Specifically, your data is used:

• To enable you to benefit from all the services or services available on our establishment’s website, its mobile site, store, and mobile applications: creating a user account, e-newsletter, reservation management, assistance and claims, management of loyalty programs, etc.;
• To allow you to browse our websites;
• To best match our information, notifications, offers, and other services to your interests;
• To facilitate the administrative formalities related to reservation and purchase.

5 – HOW LONG ARE YOUR DATA RETAINED ?

Fontbonne1874 undertakes to keep your personal data for a duration not exceeding that necessary for the purposes for which it is processed.

Retention periods are defined based on the processing purposes implemented by Fontbonne1874 and take into account the applicable legal provisions imposing a specific retention period for certain data categories, any applicable limitation periods, as well as recommendations from the CNIL concerning certain categories of data processing.

6 – WHO MAY ACCESS YOUR PERSONAL DATA ?

A – Recipients of your data

The data collected on our website, mobile site, online store, and mobile applications may be communicated to our internal staff or its ancillary service providers (subcontractors, service providers, banks) as part of the fulfillment of all or part of the aforementioned services. We remind you that in this context, Fontbonne1874 requests its service providers to implement strict confidentiality and data protection measures.

B – Transfers of data outside the European Union

Personal data may be processed outside the European Economic Area (EEA). If so, Fontbonne1874 will make every effort to ensure that this international transfer of data has an adequate level of security and guarantees.

7 – HOW TO EXERCISE YOUR RIGHTS ?

In accordance with applicable regulations on the protection of personal data, you can, at any time, exercise your rights of access, rectification, deletion of your data, as well as your rights of limitation, opposition to processing, and portability of your personal data.

Additionally, you legally have the right to establish directives regarding the fate of your personal data after your death.

Furthermore, any individual who was a minor at the time of data collection can request its deletion promptly.

These rights can be exercised by mail to the following address:

SAS ÉTABLISSEMENTS GABRIEL BOUDIER 14 rue de Cluj 21000 Dijon

In this context, please accompany your request with the necessary elements for your identification (name, first name, email) and any other information necessary to confirm your identity.

You also have the right to lodge a complaint with the National Commission for Information Technology and Civil Liberties (CNIL) in case of violation of applicable regulations regarding the protection of Personal Data, especially the GDPR.

8 – COMPUTER SECURITY / TRANSACTION SECURITY

Ensuring the security and confidentiality of the personal data you entrust to us is a priority for Fontbonne1874. We implement all useful technical and organizational measures, considering the nature, scope, and context of the personal data you provide us and the risks presented by their processing, to preserve the security of your personal data. This includes preventing any accidental or unlawful destruction, loss, alteration, disclosure, intrusion, or unauthorized access to this data. We offer a secure online payment system using the latest technologies in place.

Fontbonne1874 strives to combat identity theft practices on the internet. This is why we use a device to detect fraudulent payments made by credit card. This device aims to protect you in case of loss or theft of your credit card.

The security and confidentiality of personal data rely on everyone’s good practices. Therefore, we urge you not to share your passwords with third parties, to systematically log out of your profile and social media accounts (especially in the case of linked accounts), and to close your browser window at the end of your work session, especially if you access the internet from a shared computer.

9 – CONTACT US

For any additional questions regarding this policy or how Fontbonne1874 processes your personal data, please contact us at the following address :

SAS ÉTABLISSEMENTS GABRIEL BOUDIER
14 rue de Cluj 21000 Dijon

10 – CHANGES TO THE STATEMENT

Fontbonne1874 reserves the right to adapt the personal data protection policy. When making substantial changes to this Statement, we will publish a link to the Statement on the homepage of our site.